Privacy Policy

Your privacy is important to us. This policy explains how Al Manzil Real Estate Development LLC collects, uses, discloses, and protects information obtained through your use of our online platform and services. By using our site or services, you agree to the practices described in this policy.

Information We Collect

We collect information to provide and improve our services to you. This includes information you provide directly to us and information we collect automatically.

Information You Provide: When you interact with our site, register for services, inquire about properties, or contact us, you may provide us with personal information. This may include identifiers such as your name, contact details (like physical address, phone number, email address - though we will not use electronic contact details for privacy inquiries in accordance with specific instructions), and other information relevant to real estate transactions or inquiries (e.g., preferences, financial information related to transactions).

Information Collected Automatically: When you visit our site, we may collect certain information automatically. This may include internet protocol (IP) addresses, browser type, operating system, details about your visits to our site (such as the pages viewed, the duration of visits, and the path taken through the site), and referring website addresses. We may use cookies and similar tracking technologies to collect this information.

Use of Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our services.
• To respond to your inquiries and fulfill your requests, such as sending information about properties or services.
• To process transactions and manage your accounts.
• To improve our site, services, and offerings based on usage trends and feedback.
• To personalize your experience on our site.
• To communicate with you about updates, promotional offers, and news we believe may be of interest to you, where permitted by law and your preferences.
• For internal business purposes, such as data analysis, audits, and fraud prevention.
• To comply with legal obligations and regulatory requirements.

Legal Basis for Processing (Relevant to GDPR and similar laws)

We process personal information based on several legal grounds:

• Your consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Performance of a contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal obligation: Where processing is necessary for compliance with a legal obligation.
• Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided these do not override your fundamental rights and freedoms. This may include improving our services, preventing fraud, and direct marketing.

Information Sharing and Disclosure

We may share your information with third parties in certain circumstances:

• Service Providers: We may share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, IT services, and customer service. These parties are obligated to protect your information.
• Business Transfers: Information may be disclosed or transferred to an acquirer, successor, or assignee as part of any merger, acquisition, financing, or sale of company assets, or in the event of insolvency, bankruptcy, or receivership.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, act in urgent circumstances to protect the personal safety of users of the service or the public, or protect against legal liability.
• Affiliates: We may share your information with our affiliated companies, who will use your information in accordance with this policy.

Data Security

We implement appropriate technical and organizational measures to protect the personal information we collect and store. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is entirely secure. We cannot guarantee the absolute security of your information.

Your Data Protection Rights

Depending on your location and applicable data protection laws (such as GDPR), you may have certain rights regarding your personal information. These rights may include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required by law. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located outside UAE and choose to provide information to us, please note that we transfer the data, including personal data, to UAE and process it there. We will take steps to ensure that your data is treated securely and in accordance with this policy and applicable laws.

Children's Privacy

Our site is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy, please contact us by mail at:

Al Manzil Real Estate Development LLC
48 Al Wasl Road, Office 305
Dubai, Dubai
00000
UAE